Privacy Policy – Vesqura Store

Last Updated: 10/11/2025

Welcome to Vesqura (“we”, “our”, “us”). We value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect the information you provide to us when you visit our website www.vesqura.store, or engage with our services. Our website is proudly developed and maintained by VESQURA. We are a registered Indian business under the Ministry of MSME, Government of India (Udyam Registration No: UDYAM-KL-07-0054544).

By accessing or using our website, you agree to be bound by this Privacy Policy. If you do not agree to our policy, please discontinue using our services. This policy applies to all visitors, registered users, and customers of Vesqura Store.

1. Information We Collect

We collect both personal and non-personal information from you when you interact with our website. Personal information includes data that identifies you personally, while non-personal information includes data that does not directly identify you.

Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, phone number, shipping address, and email address. These details are essential for completing transactions and providing customer support.

Payment Information: All payments are processed securely through our trusted payment gateway partner, Razorpay. We do not store or access your full credit/debit card or bank account details on our servers. Razorpay adheres to PCI-DSS compliance standards to ensure secure transaction processing.

Technical Data: We may automatically collect information such as your IP address, browser type, device details, operating system, referring URLs, and cookie data. This information helps us improve website performance and security.

Cookies and Tracking: Cookies are small files that enhance your browsing experience. They help us remember your preferences and understand how you interact with our site. You can modify your browser settings to refuse cookies, but some features of the site may not work properly if you do.

2. How We Use Your Information

We use your personal information responsibly and only for legitimate business purposes. This includes processing your orders, verifying your identity, managing your account, and providing customer support. We may also use your information to send you important notifications, promotional offers, and updates related to our products and services.

Additionally, your information helps us improve our website’s design, analyze performance, and personalize your shopping experience. We may also use aggregated data (which does not identify you personally) for business analytics and service improvements.

We will not use your personal data for purposes other than those stated without obtaining your consent.

3. Payment Gateway – Razorpay

All payments made on Vesqura Store are processed via Razorpay, one of India’s leading and secure online payment gateways. Razorpay collects and processes information such as your cardholder name, card number, UPI ID, and billing address, which are required to authorize and complete payments. These details are transmitted securely using encrypted channels and are not accessible to Vesqura Store at any point.

Razorpay follows the highest data protection standards (PCI-DSS Level 1 compliance). To understand how Razorpay manages your data, please visit their privacy policy: https://razorpay.com/privacy/

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with any third parties. However, we may share your data in the following cases:

a). With delivery and logistics partners to fulfill your orders and provide shipment tracking updates.
b). With payment processors such as Razorpay for secure payment handling.
c). With service providers who assist us in website management, marketing, or analytics — all under strict confidentiality agreements.
d). With legal authorities or government agencies, when required by law to prevent fraud, protect our rights, or comply with regulations.

Every third-party partner we work with is contractually obligated to keep your information secure and use it only for the intended purpose.

5. Data Security

We have implemented strong physical, electronic, and managerial procedures to safeguard your personal information from unauthorized access, misuse, loss, or alteration. Our website uses SSL (Secure Socket Layer) encryption to ensure secure data transmission. Additionally, access to personal data is limited only to authorized personnel who are bound by confidentiality obligations.

While we strive for full protection, no online platform can guarantee absolute security. Therefore, you acknowledge and agree that you share information with us at your own risk.

6. Cookies

Cookies help us recognize returning visitors and enhance your user experience. For instance, they may store items in your cart or remember login preferences. We may also use third-party cookies for analytics and advertising purposes, such as through Google Analytics. You can control or delete cookies through your browser settings at any time.

7. Your Rights

You have full rights to access, update, or delete your personal information stored with us. You can also request a copy of your data or restrict certain processing activities by writing to us at vesqurastore@gmail.com. We will respond to your request in accordance with applicable Indian data protection laws.

You may unsubscribe from our promotional communications by clicking the “Unsubscribe” link in our emails or contacting us directly. Please note that we may still send essential order or service-related notifications even after you unsubscribe from promotional content.

8. Policy Updates

We may periodically review and update this Privacy Policy to comply with evolving laws or improve our privacy practices. All changes will be reflected on this page with a revised “Last Updated” date. It is your responsibility to review this policy from time to time to stay informed. Continued use of our website after updates constitutes your acceptance of the revised terms.